Frequently Asked Questions
Everything you need to know about your Diamond Art Club experience.
What is included in a Diamond Art Club kit?
Each premium kit includes a high-quality velvet tarpaulin canvas, color-coded resin diamonds, a diamond applicator tool, a wax pad, a craft tray, and easy-to-follow instructions.
How long does shipping take?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
What is your 'Accidental Damage' insurance?
We offer a 'Diamond Loss' warranty. If you accidentally spill or lose your diamonds, we will replace them for free so you can finish your masterpiece.
Can I return my order if I change my mind?
Yes, we accept returns on unopened and unused kits within 30 days of delivery. Please contact our support team to initiate a return authorization.
Are the canvases poured glue or double-sided tape?
We use a proprietary poured glue adhesive formula designed for easy application and long-term hold, ensuring your diamonds never fall off over time.
Do you offer international shipping?
Yes, we ship to over 100 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.